At KangaBoost, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: When you register for an account, we collect your full name, email address, date of birth, residential address, phone number, and payment information.
  • Identity Verification Information: To comply with regulatory requirements, we may collect government-issued identification documents and other information to verify your identity.
  • Transaction Information: We collect details about your lottery purchases, winning history, account deposits, and withdrawals.
  • Device and Usage Information: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. For more information on our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process your transactions and send related notifications
  • Verify your identity and prevent fraud or unauthorized access
  • Comply with legal and regulatory requirements
  • Communicate with you about service updates, promotional offers, and other news
  • Analyze usage patterns to enhance user experience
  • Ensure compliance with our terms and responsible gaming policies
  • Resolve disputes and troubleshoot problems

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract: Processing necessary for the performance of our contract with you
  • Legal Obligation: Processing necessary to comply with our legal obligations
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Consent: Processing based on your specific consent

Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, identity verification, and customer support
  • Lottery Operators: Official lottery organizations that operate the draws in which you participate
  • Regulatory Authorities: Government agencies and regulatory bodies as required by law
  • Professional Advisors: Legal, financial, and other professional advisors in connection with our business operations
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, secure socket layer technology, and regular security assessments.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Legal obligations to which we are subject
  • Statutes of limitations for potential legal claims
  • Regulatory requirements related to gaming and financial transactions

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are strictly intended for individuals who are 18 years of age or older. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we will protect it as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside your region.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

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Email: support@KangaBoost.com

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Phone: +61 1 4172 9987

We will respond to your request within 30 days.